We want to make it easy for you to contact us for your hosting needs and sincerely appreciate customer feedback. Our contact information is provided below. Our office hours are 8:00 am to 5:00 pm Monday through Friday, Mountain Time. Our Technical support staff are always available 7 x 24. If there is an urgency to your request after business hours, please contact our technical support staff.
For support, it is most efficient to use the Online Support Desk associated with your package to open a support ticket (links provided below). All requests are documented and tracked so we (you and ourselves) can monitor and track your requests. For urgent issues, please call our support team to escalate your ticket.
Also feel free to use our Community Forums to request help from and generate discussion with other customers regarding features and functionality.
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