Frequently Asked Questions

~ Click on Section Heading to view all FAQs in that
   section.
~ Click on individual FAQ to view one at a time.
~ Click on the title above to return to main FAQ page.

How are resold accounts billed?

Traditional Accounts: Resellers are invoiced for all resold accounts on record as of the end of the month. The fees are imported into an invoice on the first of the month for the previous month with the discounted rate. The domains will be listed on the invoice. Any account over bandwidth quotas will be invoiced for over quota fees. Since our quotas are so generous, this is a rare occurance. Additional IP fees are also included.

Flex Accounts: Flex accounts are invoiced on their anniversary date, depending on the term, for the Flex package rate. Additional IP fees are also included. Any Flex account over bandwidth quota is invoiced an over bandwidth quota fee on a monthly basis. Since our Bandwidth quota is so generous, this is a rare occurance.