Frequently Asked Questions

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Does Web HSP offer 7 x 24 support?

Yes! Web HSP uses an online Support Desk for all support requests, which is monitored 7 x 24. cPanel Shared Hosting Customers can access the support desk through your Customer Control Center and VPS customers can access the support desk at https://support.webhsp.net.

Although we ask customers to open a support ticket so that we (you the customer and ourselves) have good record to track your specific request, we also offer phone support for emergencies and those times it's just much easier to deal with a situation over the phone.

You can find our support and billing phone numbers on the contact page of our website. Most pages of our website has a link to our contact uspage.